Credit Card approval process automation for one of the most important and largest International Financial Institution

Our client had a manual process for Credit Cards offering that also required prospect validation and risk verification which on average, took more than 2 weeks for each procedure.

ART was implemented to:

  • Automate the Credit Card sales process including prospect validation and risk verification in its channels:
    • External telemarketing companies.
    • Websites.
    • Mobile application for external campaigns.
  • Additionally, a Help Desk service was provided to support its sales force efforts.

Today

The Bank allocates 3 times more Credit Cards on a monthly basis since ART’s implementation.

20% reduction in potential client drop-offs.

Rejections decreased by 26% and fraud by 70%.

Process time reduced from 25 days to just 20 minutes.

100% elimination of document loss and information leakage.

Success stories

Learn more about the full potential that ART can bring to your business, in another success story.

CONTACT US

We have extensive experience helping companies optimizing their processes to increase their sales. Let us provide you with more information on how ART can potentiate your results.

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